Lessons from UR² Implementation: What We Learned Building Unified Retrieval and Reasoning
Six months ago, we decided to implement the UR² (Unified Retrieval and Reasoning) framework for AIMatrix. The promise was compelling: intelligent agents that could retrieve information and reason about it in a unified pipeline. The reality turned out to be more nuanced than the papers suggested.
Here’s what we learned building UR² in production, including the parts that worked, the parts that didn’t, and the surprises we encountered along the way.
Why UR² Made Sense for Us
Traditional RAG (Retrieval-Augmented Generation) systems retrieve documents and then reason about them separately. This works fine for simple Q&A, but our agents needed something more sophisticated.
Our customer service agents, for example, often needed to:
- Retrieve multiple policy documents
- Cross-reference information across them
- Reason about edge cases not explicitly covered
- Provide coherent, contextual responses
The sequential retrieve-then-reason approach was creating inconsistent responses and missing nuanced scenarios.
The UR² Promise vs. Reality
The Promise: UR² would elegantly unify retrieval and reasoning, making decisions about what information to fetch based on reasoning progress, and adapting retrieval strategies based on intermediate reasoning steps.
The Reality: It works, but with more complexity and edge cases than we anticipated.
Here’s our production UR² implementation:
|
|
Difficulty Assessment: Harder Than Expected
The difficulty assessment component turned out to be crucial but tricky to get right. Initially, we tried a simple heuristic approach:
|
|
This failed spectacularly. Short queries could be incredibly complex (“What if clause 3.2 contradicts section A?”), while long queries might be straightforward.
We evolved to a learned difficulty assessor:
|
|
Selective Retrieval: The Good and The Frustrating
Selective retrieval - fetching information based on reasoning progress - was the most promising aspect of UR².
What Worked:
- Agents stopped retrieving irrelevant documents
- Multi-hop reasoning improved significantly
- Context windows were used more efficiently
What Was Frustrating:
- The retrieval planner sometimes got stuck in loops
- Determining “enough information” proved harder than expected
- Computational overhead increased substantially
Here’s our retrieval planner that evolved through multiple iterations:
|
|
The Loop Problem
One of our biggest challenges was preventing retrieval loops. Agents would sometimes get stuck asking for the same information repeatedly, especially when dealing with ambiguous queries.
Our solution involved multiple strategies:
|
|
Performance Challenges
UR² is computationally expensive. Each reasoning step requires model inference, and the adaptive nature means you can’t predict exactly how many steps you’ll need.
Optimization strategies we implemented:
- Caching intermediate results:
|
|
- Parallel retrieval when possible:
|
|
When UR² Works Best
After six months in production, we’ve learned that UR² shines in specific scenarios:
Great for:
- Multi-document reasoning tasks
- Queries requiring iterative information gathering
- Complex policy or regulatory questions
- Scenarios where context builds progressively
Not worth the overhead for:
- Simple factual questions
- Single-document queries
- Time-sensitive responses (the iterations add latency)
- Highly structured data queries
Current Challenges and Next Steps
What we’re still working on:
-
Cost management: UR² uses significantly more tokens than traditional RAG. We’re experimenting with smaller models for intermediate steps.
-
Latency optimization: The iterative process can be slow. We’re exploring speculative execution and better caching.
-
Quality evaluation: Traditional RAG metrics don’t capture UR²’s benefits well. We’re developing new evaluation frameworks.
-
Failure recovery: When UR² gets confused, it can fail spectacularly. Better error handling is ongoing work.
Should You Implement UR²?
If you’re dealing with complex, multi-step reasoning tasks and can afford the computational overhead, UR² can provide significant quality improvements. But it’s not a drop-in replacement for traditional RAG.
Start with traditional RAG, identify where it fails, and then selectively apply UR² to those complex cases. That’s what we’re doing now, and it’s working much better than trying to use UR² for everything.
The framework is promising, but like most AI research implementations, the production reality is messier and more nuanced than the papers suggest. Build with that expectation, and you’ll be better prepared for the challenges ahead.